Open the manager app and scroll down to click on Custom Orders Console.
Click on the location you want to view custom orders for.
This page opens up to the list of pending and confirmed order requests.
The On-Going Tab by default shows orders that are requested to be completed that day.
You can read the order details and choose if you want to Accept or Deny Request.
The Pre-Orders Tab shows orders that are requested to be completed on future dates.
If you open the full order details, you are are able to Create Invoice so you can set a price the customer should pay for their request.
Set the payment amount and description, then click Add.
Once the amount is added, the customer will be notified of new invoice and can pay when needed.
You can edit the invoice amount any time from the 3 small dots above Amount Due.
Click Update Order Status when the order is ready for pickup, delivery or dine-in.
The customer will be notified when order status changes.
Click Complete Order when customer has received it.
Completed orders will move from On-Going tab to the Completed Tab.
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