View + Update Custom Orders
1
Open the manager app and scroll down to click on Custom Orders Console.
2
Click on the location you want to view custom orders for.
3
This page opens up to the list of pending and confirmed order requests.
The On-Going Tab by default shows orders that are requested to be completed that day.
4
You can read the order details and choose if you want to Accept or Deny Request.
5
The Pre-Orders Tab shows orders that are requested to be completed on future dates.
6
If you open the full order details, you are are able to Create Invoice so you can set a price the customer should pay for their request.
7
Set the payment amount and description, then click Add.
8
Once the amount is added, the customer will be notified of new invoice and can pay when needed.
You can edit the invoice amount any time from the 3 small dots above Amount Due.
10
Click Update Order Status when the order is ready for pickup, delivery or dine-in.
11
The customer will be notified when order status changes.
12
Click Complete Order when customer has received it.
13
Completed orders will move from On-Going tab to the Completed Tab.
