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      • Home
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      • Order Refunds

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        1

        Open the manager app, enter your security PIN, then select View Orders.

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        2

        Select the Ordering Type you want to refund.

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        3

        Select the location you want to process a refund from.

        You will not see this page if you select Shipping Settings.

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        4

        Find the order that needs to be refunded under the appropriate category tab.

         

        You may possibly need to modify your filter to show orders prior to present day.

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        5

        When you open the order, select Partial Refund or Full Refund based on the situation.

         

        App refunds are only available to customers who used a debit/credit card for payment.

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        6

        For a Partial Refund, determine the amount and confirm.

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        7

        For a Full Refund, just confirm.

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        Cancel Orders

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