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  • Order Refunds

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    1

    Open the manager app, enter your security PIN, then select View Orders.

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    2

    Select the Ordering Type you want to refund.

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    3

    Select the location you want to process a refund from.

    You will not see this page if you select Shipping Settings.

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    4

    Find the order that needs to be refunded under the appropriate category tab.

     

    You may possibly need to modify your filter to show orders prior to present day.

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    5

    When you open the order, select Partial Refund or Full Refund based on the situation.

     

    App refunds are only available to customers who used a debit/credit card for payment.

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    6

    For a Partial Refund, determine the amount and confirm.

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    7

    For a Full Refund, just confirm.

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    Cancel Orders

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