Order Refunds
1
Open the manager app and click on Orders Console.
2
Click on the location you want to offer a refund from.
3
Find the order that needs to be refunded under the appropriate category tab.
You may possibly need to modify your filter to show orders prior to present day.
4
When you open the order, click on Partial Refund or Full Refund based on the situation.
App refunds are only available to customers who used a debit/credit card for payment.
5
For a Partial Refund, determine the amount and confirm.
6
For a Full Refund, just confirm.
